Charities & Nonprofits
Solutions / Charities & nonprofits
AI agents that give your team time back for the mission.
Eight AI agents configured around how charities actually work — supporter care, multilingual services, volunteer recruitment and fundraising — and connected to your Salesforce Nonprofit Cloud.
The challenge
Doing more with less shouldn’t mean doing it all by hand.
Small teams, growing demand
Supporter enquiries spike around appeals and events, while the team answering them stays the same size.
Admin that crowds out impact
Call notes, data entry and bid drafting take hours that should go to beneficiaries and relationships.
Communities in many languages
The people you serve don’t all speak English, and interpreter waits slow down help when it matters most.
Agents by mission area
Start where the pressure is highest.
Supporter care
Answer every call and web enquiry, and keep every record up to date.
Voice Agent · Supporter Concierge · Call Intelligence
Inclusive services
Live two-way call translation for the communities you serve.
Live Translation
Volunteers & people
Screen and schedule volunteers at the speed of your campaigns.
Volunteer Screening
Funding & partnerships
Find corporate partners sooner and get bids to a strong first draft faster.
Partnership Intelligence · Proposal & Bid Generator
Your Salesforce, faster
Configure Nonprofit Cloud changes in hours, on a small-team budget.
CRM Data & Metadata
Not sure where to start?
In 30 minutes we map your busiest workflows and tell you honestly which agent, if any, pays back first.
Live data flow
How the eight agents work together
Every agent feeds one system of record, and a person stays in charge of what happens next. Pick a journey, or play the tour, to follow the data.
All eight agents at a glance
What each agent does — and what it does for a charity
Our own agents, alongside specialist partner agents, configured and governed by 360Asklogix for the nonprofit context.
| Agent | What it does | Charity use |
|---|---|---|
| Voice Agent Partner agent |
Natural phone conversations around the clock; updates the CRM and hands over to staff with full context | Supporter helpline, event registrations, contact-preference updates |
| Live Translation Partner agent |
Live two-way voice translation in 60+ languages, inside Salesforce | Advice and support lines for people who don’t speak English |
| Call Intelligence 360Asklogix agent |
Live transcripts, summaries and on-call prompts, logged automatically | Supporter-care notes, consistent telephone fundraising, a clear audit trail |
| Supporter Concierge 360Asklogix agent |
Website and staff assistant trained on your own content, with human handoff | “Where does my donation go?”, volunteering FAQs, signposting to services |
| Partnership Intelligence Partner agent |
Reads stated needs in LinkedIn posts and drafts personalised outreach for approval | Corporate partnerships, CSR and employee-giving prospects |
| Volunteer Screening Partner agent |
Configurable voice screening, scored shortlists and full transcripts | Volunteer and seasonal fundraiser recruitment at scale |
| Proposal & Bid Generator 360Asklogix agent |
Turns recordings, documents and notes into structured, templated drafts | First drafts of trust, foundation and public-tender bids |
| CRM Data & Metadata 360Asklogix agent |
Generates, checks and deploys Salesforce configuration from written requirements | Faster, lower-cost Nonprofit Cloud changes for small teams |
Proven with charities
We already know charity CRM programmes from the inside.
360Asklogix led programme management for Save the Children UK’s Salesforce CRM transformation: governance, coordination of fundraising, digital and IT teams, and alignment with implementation partners.
Case study: Save the Children UK
A well-governed CRM transformation enabling stronger donor engagement and fundraising capabilities.
Built for trust
Supporters trust you. The agents have to earn it too.
Every deployment is designed around UK GDPR, the Code of Fundraising Practice and your own safeguarding policy.
A person is one step away
Vulnerable supporters, complaints and sensitive topics are routed to your team, with the conversation so far.
Every interaction on record
Transcripts and summaries sit on the supporter or volunteer record, ready for review or audit.
You approve before it goes out
Outreach, bid drafts and configuration changes are previewed and signed off by your staff.
Your data stays yours
Agents run on your own content and Salesforce org, with role-based access controls.
How we work
One agent, one measured pilot, then scale.
- 01
30-minute discovery
We map your busiest workflows and the outcomes your trustees care about.
- 02
AI readiness review
We check CRM data, consent model and integrations before any agent goes live.
- 03
Proof of concept
One agent, one use case, agreed KPIs and PMO-led governance from day one.
- 04
Scale what works
Extend to new teams or agents only when the POC has proved its value.
FAQ
Questions charities ask us
Will supporters know they’re talking to an AI?
Yes. We recommend agents introduce themselves clearly and offer a person at any point — transparency protects the trust your brand depends on.
Do we need Salesforce?
Several agents are native to Salesforce and work best with Nonprofit Cloud. Some also connect to other CRMs; we’ll tell you which apply to your setup.
How much does it cost?
Pricing depends on the agents and scope you need. Contact us and we’ll come back to you with a tailored proposal.
Will this replace our staff or volunteers?
No. The agents take on repetitive, out-of-hours and admin work so your people can spend more time on supporters, beneficiaries and judgement calls.
Find the one agent that frees the most time.
A free 30-minute call. No slides, no obligation — just your workflows and an honest view.
